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Fun company, no direction - werkgeversreview Master Control Operator bij QVC

3,0

11 mei 2022

Master control operator

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Fun work environment -Most people are genuine and very good at what they do -Questions can always be answered -Good discount

Minpunten

-No clear direction of company’s future -No sense of a roadmap for broadcast (they keep changing channel names and changing branding) -Complete disconnect from the WFH people to in studio people

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5,0

30 apr 2026

Anonieme stagiair(e)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Welcoming team & good place to learn

Minpunten

Remote work made it difficult to build connections

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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