Support Department - werkgeversreview Anonieme werknemer bij Quest Software

3,0
22 aug 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Reasonable benefits and salary, some good management.

Minpunten

Focused on the bottom line and all cost, happy to lose excellent support engineers, who provide first class support and bring in years of experience and replace with cheaper resources from other regions who have no clue about the products they are supporting. Short term gains - customers will not value support and revenues will drop longer term, customers are happy to pay a little more for quality.

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Reactie van Quest Software
8y
Your comments about the changes in support are certainly not reflective of Quest's plan or practice. I would love to talk with you further about this if you are willing. Please contact me at luann.johnson@quest.com.

Ontdek andere reviews over Quest Software

5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great leadership team. Driving change. Empowerment.

Minpunten

There is a lot to work on to accomplish the goals set out by leadership.

4,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Quest Software is a great place to work. The people are genuinely good people, very knowledgeable, and always willing to help. Quest is a strong environment if you enjoy solving complex technical problems, working with experienced teams, and helping customers address real business and security challenges. The company has a deep portfolio, talented employees, and many opportunities to collaborate across sales, presales, product management, engineering, and customer-facing teams. I also appreciate the flexibility, the trust given to senior employees, and the ability to contribute strategically beyond a narrow job description.

Minpunten

Like many large technology organizations, processes can sometimes be complex, and internal alignment across teams may take time. There are also opportunities to improve enablement, communication, and consistency around product packaging, roadmap visibility, and internal workflows.

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