Quicktech

Reviews voor Quicktech

Nice company - werkgeversreview IT Support Specialist bij Quicktech

4,0

9 sep 2022

It support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Allow WFH good team pay rate ok

Minpunten

high work volume, benefits, internal assistance, communication

Reactie van Quicktech

Thanks for the review! We are a growing company dedicated to learning, improving, and doing right by our staff. We offer extended health benefits after a standard 3-month probationary period, and we've recently promoted a senior support technician to a dedicated Team Lead to ensure that internal assistance is always available. This is in addition to our Service Manager who works to streamline communication from management to our valued tech team, and we're continuing to hire additional skilled technicians to further share the workload across our growing team. Dustin

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5,0

12 apr 2019

Technical support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Free lunch on Thursdays or if it is someone's birthday - Great culture, no difficult coworkers, everyone is normal - One flex day a week - They pay for overtime - Wage is reasonable, not high, not low - Management is down to earth - A nice looking office that is close to sky train - Company computer provided that you can take home

Minpunten

- Lots of legacy residential clients that are a pain - Lots of basically residential clients, one and two people businesses - Support model is such that is technician is like a micro VCO for a team of clients, which leads to inconsistent best practices and procedures - They don't pay for transit to work but do cover cost to clients - No RRSPs

Reactie van Quicktech

Hi Thank you for your review. Over the last year and a half we have been able to offer our residential clients soft-landings with other IT service providers and have dedicated our efforts to our small and medium business clients. Your idea of a tier system for the clients is great, we use a very similar system when reviewing our annual agreements with our clients just with letters not colors. Our documentation and processes are a work in progress as well as our benefits partner programs, thank you for your input. Thanks for taking the time to write a review, and the time you spent with Quicktech Dustin

5,0

7 jun 2018

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A great team of individuals who care about each other and what they do A wide variety of work An amazing place to learn on the job Ample opportunities to take on new and more challenging roles Flexibility - they went above and beyond to be unbelievably supportive when I had some health issues Mentorship - I mean more than just strictly employment-related; serious life stuff that has shaped who I am today

Minpunten

Can be very fast paced and stressful at times Fairly high workload Access to enterprise level technology can be limited Compensation was average

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