Pluspunten
RBC Insurance is (RBCI) associated with one of the best brands in Canada/North America. I can only provide context about Alberta Field Sales. Every employee in Field Sales (think of of those adjacent RBCI branches next to a RBC Royal Bank) has practiced and been coached to let you know "Why RBCI". Most of the reasons are linked to the parent RBC Umbrella. Every position is unique with its own Pros and Cons. 90% of your employee experience will be contingent on which area of RBCI you work in, which province, and who your direct leader is. I recommend to anyone thinking of joining RBC Insurance to do your "homework" which should include 1) talking to people that work there, 2) reaching out to previous RBCI employees (use your LinkedIn!), 3) Mystery shop the RBC Insurance area that you are looking at, and 3) Asking lots of great questions. Dig deep and ask about their employee engagement, sales results, and turnover. Ask about the time in role for most of the leaders and their direct reports. Ask some key questions around their metrics - how many advisors met target last year, how many are meeting, how many made variable pay. Who were in the top 15/20/25% last year and are they still around? RBCI has a LOT of reporting in place and this information is readily available. Overall the salary, benefits, and total compensation are good. Banking and Insurance benefits to employees are really good.
Minpunten
The employee engagement results have been very poor relative and absolute to the rest of the RBCI and even RBC organization. Ask for your individual business unit's engagement scores and compare across and up. There is a culture of disrespect for the employees which ultimately impacts the customer experience. This is an environment of "crisis management", "reactive fire drills", and "micromanagement" (think LOTS of tracking and reporting of 85% of your activities, being directed what and how to do your job, and participating in low value conference calls and meetings. Do not confuse RBCI with RBC or RBC Royal Bank - night and day. Their value propositions are not similar. Ask about the employee engagement scores of the last tow Regional Leaders (Regional Vice Presidents). They are currently looking for a another new leader for Alberta. A LOT of great leaders and advisors have left RBCI in the last 12-18 months - find out why. The on-boarding and training is limited and very "self managed". The senior leaders in Toronto are unable to relate to others outside of Ontario. Do your homework and make an informed decision before you join.