Rakuten (Credit card and Financial Division) - werkgeversreview Software Engineer bij Rakuten

1,0
27 jun 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

These are the pros: 1) No need to have management or technical skill to be executive or manager. 2) If you are hired in Japan and assigned to US as 100% of managers here in Crimson House West, you have additional benefits: - They rent luxurious house in popular places like Redhood city - They pay your car loan. Believe me, they can sell the car and get the money if they are assigned to return to Japan - In Japan, HR do not verify your credentials like if you really have Scrum Certification. - Managers do not need to care if the project will fail because you will never get fired and you can always blame your team. It is because they only care to meet the schedule. If the project is wrong or the tasks are unrealistic, it is not manager fault since their bosses know that they do not have technical or business skills. The faults are always the team members. So you are 100% safe if you are from Japan.

Minpunten

You will not be promoted if you are MBA from good schools or competent engineer . I will explain why. (MBA means graduated in administrative courses) 1) The projects are mostly technically wrong. If you try to correct, you will be bullied by the managers. It is because, you will show to the president that the project is wrong and impact in all the US management. So if you try to correct, you will be excluded from the team. 2) Since the project is wrong and it will fail, the MBA and engineer will be blamed. So no way to escape. 3) MBA must approve all the wrong decisions because all the legacy of current problems are caused by the actual managers and leaders and they want to hide from the president. 4) Again, employees with MBA will be blamed. And you have to confirm that it was your idea and you were incapable to find the problems. 5) The managers are bullies because it is the only way to make to respect them (by fear). In case you don't do what they tell you to do: a) If you was assigned from Japan, probably you will be assigned back to Japan and never again assigned to US again. b) If you are US employee, you will be fired or invited to leave very quick. After you leave the company, all the current problems will be assigned to you. It is how they survives and hides the problem. So they are always hiring new employees. 6) Evaluations. they evaluate your performance in 1 to 7 scale. Here is the problem, you work very hard to try to meet impossible goal and of course you will fail in something like deadline. They will give you 1, no matter how many times you worked until late or at home. 7) Only way to be promoted is to enter in their circle. It means you have to support them and act like them. If you can't be like them, you will probably be target to their bullying and get fired, blamed,.... Therefore, competent people does not fit under their management. Unfortunately, Rakuten manager profile are: - bad education background or education not related to the business like graduation in education, philosophy , music school, ex-pilot( yes pilot) - Dubious credentials. When they were employed in Rakuten (5 years ago). HR did not check the authenticity of their credentials. E.g. They will believe in you if you tell in the interview that you are graduated in Harvard or have Scrum Master certification. - Not ethical and honest - They do not hesitate in blame someone for their faults. Ps.: Japan Rakuten Card is worst. They are the source of current management in Card US. It means the source of issue may be in Japan side. Those problem explains the high turnover of very good employees and also why US employees have low salary. It also explain why the president thinks the US employees are lazy. But, I don't know if the president does not know it. ( If he knows, then. something is very wrong)

Ontdek andere reviews over Rakuten

5,0
25 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Minpunten

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

3,0
28 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company offers great benefits and perks, and the overall work culture can be fun and social. When I first joined, it felt like a positive place to work and a good environment to learn. It’s a solid company to start your career, especially if you’re early on and want exposure to the role.

Minpunten

While the experience started off strong, there was very little room for growth long term. Opportunities were not distributed equally across the team, and favoritism was noticeable at times. The same individuals were consistently praised for simply doing their jobs, while others’ contributions were rarely acknowledged. The team culture could feel very cliquey, and if you weren’t part of the “favorites,” it was difficult to be recognized or considered for new opportunities. Although leadership often spoke about internal growth and mobility, in reality those opportunities felt extremely limited. Once you’re placed on a team, it’s very hard to move into something new or grow beyond that role. This is a good place to start your career and gain experience, but not a place I would recommend staying long term. If you’re looking for growth, development, and mobility within the company, you may find yourself feeling stuck.

3
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle