Pluspunten
The company's mission is to help 911 calls get to the right people. It started well.
Minpunten
They use layoffs to cover up the absolutely rotten business judgment of the CTO and COO. The stack is in ruins and the system is probably like the last place that the CTO worked:
"Poor performance, excessive maintenance and an uptime of only around 65% for the system.”
Also, the CTO writes an annual manifesto that reads like a poorly written word salad of buzzword management that could only motivate people to leave or be quiet and accept the abuse from him and his Boston buddies.