Good Job - werkgeversreview Guest Experience Specialist bij Rapport (London)

3,0
11 okt 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Regular schedule Ability for overtime

Minpunten

Low salary Limited ability for growth

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Reactie van Rapport (London)
3y
Dear former employee, We appreciate the time you have taken to leave this review. Did you work in London, or across the pond with our team in New York? In the UK, we pay salaries which are benchmarked and fall in the upper quartile for the industry, and we conduct benchmarking exercises at least once each year. If you feel that your salary did not reflect the level of work that you do, we hope that you felt comfortable to discuss this with your manager locally. We value the career progression of our ambassadors and have a huge number of internal moves and promotions within the company. In 2021 alone, 25% of our vacancies were filled by internal moves and of those, 70 % were promotions. We are pleased to read that you found regular shifts, with the possibility of working additional hours a positive. If you would like to expand on anything you have mentioned in your review, please feel free to reach out to samh@rapportservice.com. If you were part of our team in New York, I will try pass on your feedback to the right person in our team there! Kind regards, The Rapport People Team

Ontdek andere reviews over Rapport (London)

5,0
18 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company with specialized training

Minpunten

Great company over, no notes

avatar
Reactie van Rapport (London)
6mo
Dear Former Employee, Thank you for your kind review. We’re delighted to hear that you had a positive experience and valued the specialised training on offer. We did notice that your review is listed as being based in New York. As Rapport London operates in the UK and Ireland, your comments may relate to Rapport North America. We’ll make sure your feedback is shared with the appropriate team so they can see your kind words as well. We’re grateful for the time you spent with Rapport and wish you every success in your future career. Kind regards, The Rapport People Team
2,0
10 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Job is easy. I liked my planning team. Working at Capital One Campus was amazing

Minpunten

Constant HR problems. Leadership was always hesitant to act against our hostile work environment. Complaints were not taken seriously. Terrible time off, no flexibility on work from home days. Coworkers would come in sick because we had no option to WFH. Constant policy changes - started out as Hybrid for 2 days a week, every year they added on more days without changing our pay.

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