Unfair place to work - werkgeversreview Customer Advisor bij Red Funnel Group

Thank you for your candid review of your time with us at Red Funnel. While we are pleased to hear that you were able to work with some great people and enjoyed some of our employee benefits, we are disheartened to hear that you felt that you were unappreciated. We appreciate each and every colleague, and feel that we offer a fair remuneration package. We work with recognised trade unions on our annual pay reviews and indeed feel that our salaries remain competitive. We are delighted to have recently welcomed a new Operations Director to our Senior Leadership team, Neil, who is keen to be involved in all operational areas of the business, and we look forward to the positive impact he will bring. All vacancies are subject to an application and interview process, and each interview is marked according to a competency framework, with the successful candidate being chosen based on their score and suitability, ensuring best practice is followed. Should you wish to discuss any of your concerns further, please do not hesitate to get in touch with Cathy Doust (HR Manager) at cdoust@redfunnel.co.uk.

Thank you for taking the time to leave us your review. While we are pleased that you would recommend us and you feel that the great onboard team, good benefits & pay are all pros, we are sorry to hear that you feel the working hours are long. Our rostered working hours are planned to meet the demands of a 24-hour operation (including some early or late shifts) but these are typically on a 4-on 4-off rota basis and we would like to reassure you that our shift durations & rest breaks adhere to both the MCA and the Working Time Regulations . We appreciate your feedback and taking time to share your views and if you would like to discuss your concerns further, please reach out to your Senior Chief Engineer, Technical Superintendent or another member of the Operations Management Team.