Remote

Reviews voor Remote

High turnover and job insecurity overshadow decent pay - werkgeversreview Account Executive bij Remote

1,0

8 apr 2026

Account executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Working remotely is nice, and the salary is pretty good, if you can keep your job long enough. Benefits are decent.

Minpunten

This place is a disaster. I was poached from a stable, successful job with the promise of growth and opportunity. Nothing could be further from the truth. Random AE’s, as well as sales leaders, would literally vanish when I was there. There’s no rhyme or reason for if you keep your job. If someone on your team doesn’t like you for any small error you make, you’re not even given a warning. You’re just let go. There is massive turnover in the sales organization. We lost our VP of revenue, head of marketing, and multiple heads of sales divisions. In the short time I was there. The product is severely underdeveloped. Many of the products should not even be on the market. We were losing deals consistently because the product couldn’t compete with our more popular competitors, or it just does not have the most basic features. Customer service for clients is terrible. You could sell the deal in the most perfect way, and someone could just completely screwed it up in implementation. Our competitors also would always give very rich discounts and do whatever it takes to win the client’s business. We had to jump through hoops and ladders, to get any kind of discount, and we would not move mountains to win the business. If our competitor was offering a 4 we implementation, and ours is 8 weeks, we would not make any exceptions. We would intentionally lose the deal. Sales managers have absolutely no backbone, as they are also in fear of losing their jobs at any second. Rather than developing their employees, you will be let go without any warning - even if you are exceeding quota. PIPs don’t even exist here. This is a high turnover company that lives in the shadows of its more established, better organized competitors.

Reactie van Remote

2mo

Thank you for your feedback. It is hard, but is the kind we need to hear (read in this case). The points you raised about implementation and customer service hit close to home, because we know that's where the experience can fall apart even when everything else goes right. We've been working on this. Our implementation model has changed, and we've brought in the right leaders to oversee those changes. There's still work to do, but it's work we're actively in the middle of. On the product side, we acknowledge that competing in this space requires us to keep raising the bar, and we're investing in that every day. The broader feedback about the experience within our sales organization is a theme we’ve seen, not only in these reviews, but heard from colleagues. It is something we have brought to the fore with our new GTM leader, because things aren’t where they should be. We are honest about where there are gaps, and are doing the work to make sure things change. Again, thank you for sharing this.

Ontdek andere reviews over Remote

5,0

6 mrt 2026

Payroll lead

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

Minpunten

If you're looking for a quick hire, having multiple interviews is not for you

3,0

22 okt 2025

Sales

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There are some genuinely strong salespeople and a few great leaders who care about their teams. The culture among peers is collaborative and supportive, and many employees go above and beyond despite limited direction.

Minpunten

There’s very little competitive differentiation in the product, which makes hitting goals—already unrealistic—extremely challenging. Internal processes with supporting teams in RevOps and Deal Desk often create more blockers than anything and the Sales organization is clearly looked down upon within the company. Despite constant messaging about agility and ownership, there are few actual resources or empowerment to deliver results. Morale is low, and the new business teams operate largely from a place of fear. Enablement is minimal—mostly quizzes tied to product launches—and commissions can be held if completion rates aren’t perfect. It's almost as if the enablement teams simply cannot keep up. Leadership in other departments often makes promises about change that never materialize and teams that should be supporting each other (like new business and customer success, just don't talk until there is a problem to address and then it is generally combative or stemming from a place of self preservation. The founders seem disconnected from day-to-day realities, and key people with real expertise in marketing and people management simply are not there.

Reactie van Remote

6mo

Thank you for taking the time to share your detailed feedback. We genuinely appreciate your perspective. Agreed that across Remote, it’s easy to find a collaborative culture and dedication from many team members who continue to go above and beyond. We hear your concerns around enablement, internal processes, goal alignment, and cross-functional communication. These are areas we're actively working to improve, and feedback like yours helps us to see where we need to do better. As a current employee, we encourage you to continue raising these issues through internal channels. Real change happens when our team members drive it, and we're committed to creating an environment where that's possible. Thank you for sticking with us and for believing in the potential here. We're committed to building the support and structure that matches the talent of our people.

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