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      Renaissance Learning

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      Reviews voor Renaissance Learning

      Run! - werkgeversreview Customer Success Manager bij Renaissance Learning

      1,0
      20 jan 2026
      Customer success manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The customer success (now customer experience) team has many caring dedicated individual contributors, working hard and doing their very best everyday.

      Minpunten

      Toxic CX leadership scapegoats and silences contributors any chance they get. I just returned from an SKO where the outward image was nothing like the inward- people smiling and thanking leadership out of one side of their mouths but scrolling LinkedIn looking for an exit strategy as soon as they are out of earshot. Three RIFs in two years, but still hosting big parties and trips…seems out of line.

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      5,0
      15 mei 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible, remote first, friendly team

      Minpunten

      Has had slow growth for several years

      2,0
      22 mei 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Some of the most amazing people you’ll ever work with. Generally supportive peers. Leaders are kind and not intentionally toxic. Strong brand recognition and a variety of solutions to enable solution selling.

      Minpunten

      The culture of the organization seems to have succumbed to the broader climate surrounding politics and education. Immense pressure is placed on sales team to deliver in saturated territories with beyond unachievable quotas for some and cake quotas for others. No cost of living increases, lots of layoffs and unclear path for growth with an egregious lack of transparency from leadership about the glaring issues. NONE of this seems intentional or malicious-it just seems like a lot of behaviors caused by extreme desperation.

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      Reviews voor Renaissance LearningReviews voor Customer Success Manager bij Renaissance LearningReview voor Renaissance Learning