Resident

Reviews voor Resident

Unprofessional and Dishonest - werkgeversreview Customer Success bij Resident

2,0

14 mei 2020

Customer success

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great pay and some great coworkers, you also get to work from home and they provide the needed equipment to do so.

Minpunten

Constantly dealing with very upset customers and fully understanding that they have a valid reason to be upset given their negative experience. There is a severe disconnect in what is advertised vs the actual experience when a customer orders. It feels like the customer service team is used as a barrier to deal with all of the negative fallout from this and since the advertising creates sales they do not change. it.

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5,0

9 feb 2026

Senior growth manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Lots of autonomy best in class data and BI tools World-class people

Minpunten

flat org, growth in terms of titles can be challenging

2,0

17 mei 2026

Supply chain planner

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- great benefits - great company culture - fully remote - lots of opportunity to grow and develop key skills (data analysis, data visualization)

Minpunten

- no solid systems or processes for supply chain - too many sources of truth, no good erp that everyone uses - silos within the supply chain org -- too much butting heads over decisions - management is not willing to help or provide resources if you are struggling - management is rude and not supportive when struggling and after you've conveyed that to them

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Reviews voor Resident Reviews voor Customer Success bij Resident Review voor Resident