Pluspunten
There are wonderfully kind and artistically talented people here worth befriending. The time to make good money here was 2020-2022 when Etsy's stock was soaring in the pandemic. The marketplace's existence at all is an incredible achievement.
Minpunten
The company is held hostage by the engineering heads. They built a terrible engine 10 years ago and left no documentation so nobody knows how to fix it. It does not connect well to anything in a modern enterprise stack. Yet everyone in charge has convinced themselves that the terrible Reverb engine is the value of the business instead of cost sinkhole. They set unreachable goals of the product somehow driving more value every single quarter. But remember, the code is such a mess it can't really be improved. The paradox slowly drains any talented person of their will to try. To support this terrible product, Reverb hired way too many managers, not enough developers, and laid off much more valuable outreach, catalog, customer service, and content teams who actually composed the real value of the company. Those people built something actually incredible: the Kelley Blue Book of musical instruments... the Dewey Decimal System of musical instruments, for a customer community of real working musicians. Womp, sorry, here's your severence package! Because the code is immovable, the product team mostly just makes minor aesthetic changes like font size and gets frustrated that it has no impact (why would it?) Even worse, the work was for nothing because the website looks much uglier than it did 5 years ago (ask the customers, they agree!) The executives are hapless in this situation. They have literally no ideas beyond send an email sale. The CEO once said his vision was to double our revenue but it was up to us figure out how (so inspiring!) It's a real shame because there is something theoretically cool about this place but its actually just a depressing slog.