Pluspunten
. good if you’re at the end of your career, like working as a solo practitioner and love 80% administrivia
Hire quality coaches for call center reps. Like hiring a doctor to schedule appointments and file notes and Insurance
Minpunten
- new technology is 5-10 years outdated even as being implemented.
- doesn’t do anything internally that it sells externally. No leadership training, change management, career coaching
- inefficient erratic management and dinosaur operations
- Management either takes no accountability or micromanages down to seconds