Risepoint

Reviews voor Risepoint

Great Immediate Leadership and Meaningful Work, But Upper Management Is Out of Touch - werkgeversreview Enrollment Specialist bij Risepoint

2,0

25 sep 2025

Enrollment specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Working with students and partner colleges is genuinely rewarding—helping people reach their goals is the best part of the job. My direct manager was fantastic: they listen, advocate for the team, and truly care about our success. Before the buyout (from Wiley, a great company), there was a lot of autonomy and trust—I felt like I was running my own business, and with decades of sales experience, I thrived in that environment.

Minpunten

Since the acquisition, trust has eroded. Micromanagement from the executive level has replaced the autonomy that once made this role great. Leadership is disconnected from the realities of the job—either not listening or not acting when issues are raised, even when our managers do their best to escalate concerns. The metrics are unrealistic and seem more about appearing busy than achieving real results. The new system rollout was poorly executed, stripping away useful functionality and making it harder to meet already high expectations. Compensation does not reflect the workload or responsibility, and promised improvements often go unfulfilled.

Reactie van Risepoint

5mo

Thank you for taking the time to share your detailed perspective. We appreciate your many years of commitment and are glad to hear that the work itself and the support of your direct manager were meaningful parts of your experience. The impact our teams have on our partners and their students, along with strong frontline leadership, is core to who we aim to be. We also hear your concerns and the challenges that can come with organizational change following an acquisition. Transitions of this scale can affect how work gets done, how decisions are made, and how supported teams feel, and we recognize that these shifts have not always landed as intended. Feedback like this is taken seriously and shared internally as we continue to evaluate how we lead, measure success, and support our teams more effectively. We remain committed to learning from experiences like yours and to improving how we listen to and empower our people. Thank you again for sharing your honest feedback and for the contributions you made during your time with us.

Ontdek andere reviews over Risepoint

5,0

11 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Having spent the past year at Risepoint, one of the things I appreciate most is that the organization genuinely values people. There is a strong focus on collaboration, innovation, and creating an environment where employees can do meaningful work while maintaining balance in their lives. The mission is important, but so is the recognition that the people advancing that mission matter too. For professionals passionate about education, workforce development, healthcare, and creating opportunities for others, Risepoint offers a chance to contribute to work that has lasting impact.

Minpunten

Amazing and inclusive workplace for all

Reactie van Risepoint

Thank you for sharing such a warm reflection on your first year. It's genuinely encouraging to hear that collaboration, inclusion, and a sense of purpose have defined your experience so far. Those are the result of the people here showing up for each other every day, and you're a part of that. We're especially glad that our mission has resonated with you. Doing work that matters, alongside people who care about it, is something we think about a lot when it comes to the kind of environment we want to build and sustain. Knowing that balance, growth, and meaningful contribution are coming through in your day-to-day experience is exactly what we hope to hear. Thank you for the thoughtful feedback and for the energy you bring to the team. We're grateful to have you at Risepoint and look forward to continuing to grow together.

2,0

24 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Strategy at the surface looks great. The engine is interesting and effective, albeit the avenues of growth are quite limited—a great place to work on several interesting projects simultaneously.

Minpunten

Chaotic Decision-Making, No thoughts given by Exec Leadership to Change Management, Sequencing, and scaling things. Operations suffers from Poor Exec Leadership, a lack of thoughtful execution, and proper planning. Some parts of the organization are being run as a fiefdom. No processes and micro-management. No work-life balance.

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