Pluspunten
Can't complain about the pay; nice people; changes were made within leadership; they also seem to be TRYING. Now it's time to read below.
Minpunten
AP is trying to address culture and the fear that exists by creating more opportunities for fear to grow. Please stop asking us to speak up or ask questions in front of leadership when issues are directly with them. Do you really expect to hear what you need to hear? Workforce Management was bought to tell adults when they can take a break and take lunch. Other than that, you had better be on the phones smiling and dialing, or be out of adherence and receive MULTIPLE emails and IM's telling you that you are out of adherence. Please refer back to culture of fear. Let's talk about some observations here. The CEO held a meeting with us to discuss minorities and how they have been POTENTIALLY treated unfairly and POTENTIALLY discriminated against, especially the females. While appreciated, it's strange how more recent promotions were African American females. Are you even aware of who your actual minorities groups are? Can you say EOCC and reverse discrimination? The culture is getting worse. The problem is people are afraid to speak up. One director will get rid of you like the one who was previously in that role. Best friends are receiving promotions from management. That will drive your revenue backwards. Business will not operate or tolerate this. Opportunity for growth exists only if you are already a favorite and one director decisions through emotional reactions. Don't think for a moment we don't know. There are 2 divisions who are mentally and emotionally drained. We've learned to adjust our faces and lie the way leadership taught us. Leadership claims to have snitches, but so do we. You would be mind blown if you only knew who they were. Advice to HR, you better start hiring because you are going to be busy. Unfortunately, we don't have the faith your department even cares what we have to say and have shown no signs of trying to improve our culture based on the multitudes of facts presented to you over the past month. I wonder what would happen if we just didn't show up to work one day...(know it's being considered amongst the majority). We sell education to those wanting to better their chances of increased marketability, promotion opportunities, yet those valid reasons hold no meaning here. It's all about being diverse enough. Who needs a degree for that? Here, some of us will need sex changes and new ethnic background classifications. One last observation, when diversity was being preached during our meeting, did you notice what sex and gender you did not see within management?