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      Risepoint

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      Reviews voor Risepoint

      Great Company - werkgeversreview Customer Contact Specialist bij Risepoint

      4,0
      21 aug 2024
      Customer contact specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great pay, human resources is great, great training with LinkedIn Learning, can work remotely, company activities, holiday party every year that's fun, diversity of the people that worked there.

      Minpunten

      You have to have a Bachelors degree not just an Associates or work experience. Didn't give much training on items I needed to improved on, but they did try and they do provide LinkedIn learning classes. The CEO changed several times, hopefully the new one is a great leader, will stick around and provide opportunities for growth.

      avatar
      Reactie van Risepoint
      1y
      Thank you for taking the time to provide a review and valuable feedback that we will share with our leadership team. As a company committed to education, we are proud to offer benefits related to tuition reimbursement and development training. We encourage those who are interested to take advantage of them. If you need more information, please reach out to your manager or your People Business Partner.

      Ontdek andere reviews over Risepoint

      5,0
      10 nov 2025
      Marketing and ops intern
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great mentorship, great work, and impactful work

      Minpunten

      Pay is irrespective of the city.

      2,0
      2 mrt 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The company has a 1 week shutdown between Christmas and New Year's every year that is a nice addition to an above average PTO and holiday policy. Individual teams are knowledgeable and effective when given the opportunity.

      Minpunten

      Regular layoffs with high-performing team members being let go in mass organization restructuring without logical reasons. Each layover seems to target older employees or those with more tenure. There is a disconnect between the contributions employees make and the visibility those contributions receive at the leadership level. Frequent team restructuring creates uncertainty and makes it hard to build momentum on long-term initiatives. Organizational changes often feel reactive rather than strategic, leaving employees to absorb the impact without clear communication. Roles and responsibilities can shift without corresponding adjustments to title, compensation, or headcount support. There are instances where workplace dynamics favor certain voices over others, which undermines collaboration and trust. The company risks losing institutional knowledge by not investing more in retaining and advancing its top contributors.

      11
      avatar
      Reactie van Risepoint
      1mo
      Thank you for sharing your experience. Thoughtful feedback like this provides important insight as we grow and adapt. We are glad to hear that you found value in our time off offerings and the strength of the teams you worked with. As we continue to evolve, we are focused on ensuring that changes are supported with clear communication and alignment across the organization. We appreciate your perspective and the contributions you made during your time with us. Input like this helps inform how we continue to strengthen the employee experience.
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