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      Ritz-Carlton

      Onderdeel van Marriott International

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      Reviews voor Ritz-Carlton

      Terrible place - werkgeversreview Manager bij Ritz-Carlton

      1,0
      1 okt 2024
      Manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      There is no pro of working here

      Minpunten

      Unfair treatment by upper management. No fair pay and they expect us to work 17-18 hours a day. No offs and most of their staff quits within 6 months. Lack of training and no structure. They do some unlawful things like not paying their staff. The whole hotel upper management is making work place poisonous to the point where people are getting fired or they are quitting. GM and HR is well aware of all this. I recently came to know that one of the manager from housekeeping was admitted to the hospital due to their actions. This place has worst work life balance and they treat you like your life doesn’t matter.

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      5,0
      20 jun 2026
      Communications agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

      Minpunten

      Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

      3,0
      1 jul 2026
      Spa attendant
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Free meal, good pay, friendly

      Minpunten

      General manager does not understand the whole situation before criticizing

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