Decent pay. Very chaotic. - werkgeversreview Senior Customer Service Guide bij Rivian

3,0
22 apr 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay is decent for the job. The team supervisors are very flexible and easy going. Hybrid WFH and in office is nice.

Minpunten

Performance isn’t measured in any meaningful way yet so underperformers are able to scrape by. Management has attempted to change this but has had no traction. The tools suck and are broken including the one that assigns work (customers) resulting in very uneven workloads between team members.

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5,0
6 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work life balance. Fast paced environment. Good team

Minpunten

I have not seen any negatives

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Great exposure to the product - Amazing teammates, boots on the ground collaboration - Onboarding is really well done - they take this part seriously and I appreciate that.

Minpunten

- Limited growth - Constantly worried whether your department is getting laid off. - I've worked at plenty of other startups and EV companies and this one is by far the worst. - Zero job security unless you're JR

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