An arrogant and close minded leadership team - werkgeversreview Anonieme werknemer bij Rover.com

2,0
9 jan 2015
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Being able to bring your dog to work, lunch catered once a week, the opportunity to work with and meet some real talented and intelligent professionals, being a part of an emerging market

Minpunten

The Ivy league MBA leadership cannot see past their own egos to realize their employees are people and that the culture of arrogance they are all creating is the root of the real problem. They are a bunch of spoiled trust-fund babies with cash to play with and people to boss around as they feel important and wait for their stocks to vest. They make you feel as if you have the weight of the world on your shoulders to complete a project to perfection, only to be informed they've decided to take an entirely new direction or approach the next week and you need to start fresh. Rapid change is expected at a start up, but the culture was one that in spite of regular 60 hour work weeks from everybody, including the low-paid customer service representatives, you were never doing enough for Rover. As the typical justification for low salary at start ups, you get told there are "growth" and "opportunities" available, but I found there was really a lack of career opportunity for anyone who had less than an advanced degree, and even then, those people took the bump in a position elsewhere rather than staying. Leadership tries to promote a strong sense of dedication to the success of the company but take it way too far and abuse it to the extent of guilt tripping. I had been texted at 7AM on a Saturday and told to respond to an email thread at that moment and called for an "update" at 11PM on a Sunday. None of these things were business-critical, there is a 24/7 dedication mentality. Healthcare benefits were horrible with high deductibles. Do not overlook this if you have a health condition that needs to be regularly managed. Other benefits were slim. Open air seating in the old building made it difficult to do your job while the chronically overworked and underpaid customer service team was on the phones and the entire open office could hear. Off-leash dogs were taken too far. It's a great perk but there was a point where it was chaotic. Between the dogs and leadership, this place was a zoo.

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Reactie van Rover.com
11y
Thank you for recent review—we appreciate your honest feedback. I’m sorry to hear your experience as an employee at Rover.com was not a pleasant one. We're constantly looking to improve and grow our operations and company culture. A recent initiative was to develop our core values, which we strive to enforce and inspire daily with the team. In fact, one of those core values speaks specifically to work/life balance, and the importance of families and life events trumping business matters every time. I also appreciated your feedback regarding our healthcare benefits. As the person working to create better packages and options for employees, this feedback is invaluable. We'll be offering new benefit packages through open enrollment in February, and I'm hopeful that with our growing employee population, we'll have an opportunity to establish even better plans with carriers. Again, thank you for your comments. We look forward to continuing to build an excellent workplace for our employees

Ontdek andere reviews over Rover.com

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Environment is good, work life balance is really nice

Minpunten

Leadership has been shaky, but not bad

5,0
19 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working at Rover has made me more appreciative over time, not less. Leadership is thoughtful, capable, and accessible. My coworkers are smart, curious, and genuinely good people—I learn from them every day. The team takes Rover’s values seriously and puts people first. The product isn’t perfect, but there’s real momentum to improve, modernize, and deliver more value to customers. It’s refreshing to work somewhere that does good work with good people, without sacrificing work-life balance to get there. I’m grateful for the experience—and aware it’s set a high bar for whatever comes next.

Minpunten

No workplace is perfect, and Rover isn’t an exception—but the downsides aren’t significant enough to be dealbreakers, in my opinion, especially if you’re looking for a company operating at our current stage and level of maturity.

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