Pluspunten
Money is good if you can jump through flaming hoops to achieve what they're asking for. Coworkers are all incredibly laid back. Job security cause they'll pretty much never fire you unless you do something crazy. My specific manager was very nice.
Minpunten
Owner doesn't care about his employees at all. You're looked at like just another number. Consistently changing rules and compensation meaning as soon as you get the swing of things, another thing is introduced and if you don't do it you are charged back lots of commissions. If you are late at all you are charged back in commissions. If you are absent you are charged back in commissions. Basically if you are not a perfect angel employee you will get charged back commissions. It's possible that even if you ARE a perfect angel employee that you may still get charged back in commissions. It's a dictatorship where "Whatever the owner says goes" Low hourly pay. Extremely high turnover. Rude customers because other reps will hang up on them or talk rude to them so when you get the client you're already the bad guy. Long and intense 5 year contracts that are unbreakable. No moral or ethical values at all.