Wish I never worked here!! - werkgeversreview Anonieme werknemer bij Safeway

1,0
30 dec 2011
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

- requires little to no intelligence to work in the corporate customer service center in Phoenix. -benefits are reasonable

Minpunten

-management make promotion choices based on favoritism as opposed to performance and quality. - upper management looks like they should be in a rap video and not running a multi billion dollar company. -the chain of info is not efficient at all and you will find yourself as irritated as the customers. - your day is spent literally listening to people complain about how crappy safeway is, how bad the customer service is, how high the prices are and the fact that none of our promos ever seem to work. -If you complain to hr.... your just wasting your time. They do not care. - Safeway outsourse's to the Philippines for all IT issues. Every time you email a complaint it go's to India and the j4u promo is through a coupon company. It's a nightmare tying to clean up. - No raises for over 2 years.

Ontdek andere reviews over Safeway

5,0
2 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay and coworkers were all amazing

Minpunten

Hours were weird sometimes, but mostly chill

3,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly environment and great co-workers. Being a floral clerk was hands down my favorite customer service job I've worked. Made some nice friends working there, and the stress of work was easily handled because of the friendly people.

Minpunten

Seniority was definitely a thing. I was expected to take shifts that the other people didn't want until someone newer came along, and then I had seniority over them. Upper management for the store was also the worst. They would take credit for our department's hard work and shift blame onto us for oversights or actions on their part. Once I got promoted to admin, I saw how little they cared about their employees. They would make passing comments and openly admit to giving certain employees who were "problem people" bad shifts or deny their requests for days off. I was in charge of making the schedule and would be told not to give certain people the days they wanted that week, even if they were within their availability, just to make things difficult for them. They also don't promote from within. I was asked to be the interim manager when our manager went on maternity leave. I stepped up and took on manager duties despite not getting a pay raise. When my manager decided she wanted to move stores, she was hoping I would be given the role permanently. Instead, they decided to bring in someone from another store, and I had to train her to be a floral manager at ours. They did eventually promote me to store admin, but my passion was working in floral. I agreed on the promotion as long as I could still work in the floral department, but they eventually phased me out of that role. Literally tricked me into taking a promotion and then falling back on the terms we agreed on.

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