Pluspunten
Once you get to management you will likely be guaranteed at least 24 hours work per week...that's about it? HR are too scared to let managers fire anyone incase it comes back on them. If you want some time off, just cry mental health and you'll get all the time you need.
Minpunten
Rock bottom wages, if they could pay you less, they would. Supervisors get the worst deal, 40p above minimum wage to run the store and keep the store trading safely and legally. Constantly cutting budget hours from stores, while introducing more work. Introducing new Food To Go ranges which go from the packaging into the bin, via the oven, complete waste of time and money. All stores have a bakery, some stores also have a Post Office, which leads to bakery managers, Post Office managers and regional managers emailing or visiting and demanding attention and all claiming to be the number 1 priority.