Not a bad company, but you must drink the Kool-Aid - werkgeversreview Field Service Engineer bij Service Express

3,0
11 jun 2021
Aanbevelen
Goedkeuring directeur
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Pluspunten

Surrounded by a bunch of great people...all smiles..part of the allure of the field service job is the allusion that you are your own boss, most of the time, Was never micro managed there...Benefits are decent

Minpunten

kool-Aid dispensed by the drumload. Constantly told how they are for their people, but, in a Field Service environment, all I can say is "Yeah, right!!" First off , no pay for being on call. You give up a week of your life to be on call and get nothing in return, unless you get called out, then you get OT, and, if the ticket qualifies, a 2 hour call out(straight time). not worth giving up a week, especially if you don't get called out. No company vehicles...no vehicle allowance, and not even reimbursed for mileage at he Federal rate. They only give you 85% of the Fed rate, while they probably write off 100%. Now wonder a lot of the FSE's drive clunkers... And don't refuse to drink the Kool Aid, failure to buy into the culture makes you a marked person...so just sit back, smile and wave, and sing the Kumbaya like you mean it, even if you don't.

Ontdek andere reviews over Service Express

5,0
1 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great company, benefits and overall culture.

Minpunten

Company was acquired by Park Place Technologies and laid off most of our sales team.

4,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Minpunten

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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