Glorified call center. Do anything else, do not do sales development. - werkgeversreview Sales Development Representative bij Service Express

2,0
5 nov 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance is second to none. Team outings like happy hours etc. are held often. Opportunities to earn half days Fridays. If you are lucky enough to work with solid account executives they'll be more helpful than any SDR leadership. Potential to be a solid starting place for a sales career. You can gain some solid experience.

Minpunten

Cold calls. Lots of cold calls. You will get burned out fast if you have a tough territory or do this for longer than a year. SDR leaders have no real sales experience. This matters because they suck at coaching. They'll ask you what you think you should do and never actually give any real guidance or coaching. A couple of them can be incredibly condescending and will talk down to you. They will oversell the amount of opportunity there actually is with SE for SDR's. There's a reason for high turnover and they will spin every exit from the company to a positive when they are not and they know it. A lot of two faced people at this company. Very political. Watch your back. A huge "suck-up" culture on the SDR team. Those that drown in kool-aid get ahead quick. Leadership plays favorites and those favorites get promoted fast. Some SDR's are blessed with "golden territories" where they easily set meetings exceeding quota yet are actually terrible at the job (go listen to some calls). Others grind hard and barely meet quota and are put on performance plans. Overall Sales Dev is a glorified call center. Emphasis on glorified because they glorify it a lot here. There is a lot of misleading positive reviews here from SDR's that haven't been on the team very long so take it all with a grain of salt.

Ontdek andere reviews over Service Express

5,0
1 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company, benefits and overall culture.

Minpunten

Company was acquired by Park Place Technologies and laid off most of our sales team.

4,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Minpunten

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle