Service Express

Reviews voor Service Express

Leadership Issues - werkgeversreview Anonieme werknemer bij Service Express

3,0

12 sep 2022

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Culture mostly lived out among employee base. The President and other leaders care about the employees and company and have created a culture that attracts similar people. Most have a genuine pride of the company and want to work here for the long term. The companies core value is to create a culture that empowers employees to achieve their personal, professional and financial goals. Most leaders buy into it.

Minpunten

They’ve allowed a toxic (and bizarre) leader on the executive team to demand absurd working hours in the most inhumane way. Runs meetings with fear and his rudeness is beyond what I’ve seen tolerated anywhere. Other leaders treat people with respect and care for employees as much as they do the growth of the company. It’s difficult to comprehend how they allow this behavior to continue. This executive talks about his previous big company experience to justify his authority and why people shouldn’t question him, degrades employees and vendors in front of others in a way that is inappropriate and borderline abusive, and his teams work nights and weekends. His behavior is known through the company but I’m not sure why it’s not addressed.

Reactie van Service Express

We appreciate you taking time to provide your feedback. This is not how we behave as a company nor how we expect our leaders to behave. We take feedback like this seriously and will dive deeper into it. In the meantime, to help yourself and others, we encourage you to share details confidentially with our HR team; it will help us better understand what we can do to improve.

Ontdek andere reviews over Service Express

5,0

1 mei 2026

Senior account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company, benefits and overall culture.

Minpunten

Company was acquired by Park Place Technologies and laid off most of our sales team.

4,0

30 apr 2026

Global technical support manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Minpunten

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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