Service Express

Reviews voor Service Express

Underpaid People-Powered - werkgeversreview Anonieme werknemer bij Service Express

2,0

16 okt 2022

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Pretty solid, recession-proof industry to be in. - Met a lot of good people here (although many of them have recently left)

Minpunten

- Salary. This is the big one. This company is obsessed with underpaying employees- especially on the operations side. If you're not in sales, you're a second class citizen. They have adapted very poorly to hiring from a national talent pool with the shift to remote work. They pay like everyone is in Grand Rapids (a very low CoL city). The attrition rate in the last couple of years has skyrocketed. - Benefits. The benefits here are definitely well below average despite repeated feedback from employee surveys that this needs to change. Leadership has not seriously addressed this. Which brings me to... - Leadership. The leadership team here talks a big talk. They are obsessed with the term "people-powered", but don't seem to support their people where it really counts. I believe there was a time when this was more the case, but lately it really just feels like marketing propaganda. They clearly do not really care about the well-being of their employees, as evidenced by the low salaries.

Reactie van Service Express

Thank you for taking the time to leave your feedback. We are glad you had a great experience with the people you met at Service Express. We want to create a place to work where people enjoy the collaboration, passion, and impact they can achieve together. Our goal is to always empower and work with our people to meet their personal, professional and financial goals. We do understand the variety of data points that need to be evaluated with compensation and we do pay in consideration of geography. Using tools like PayScale, Talent Insights, and third-party analytics on employment data, our Leadership Team is dedicated to making sure our people feel valued, compensated for the work they are doing, and in line with the current market.

Ontdek andere reviews over Service Express

5,0

1 mei 2026

Senior account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company, benefits and overall culture.

Minpunten

Company was acquired by Park Place Technologies and laid off most of our sales team.

4,0

30 apr 2026

Global technical support manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Minpunten

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle

Gerelateerde zoekopdrachten: Vacatures bij Service Express | Salarissen bij Service Express | Arbeidsvoorwaarden bij Service Express | Sollicitatiegesprekken van Service Express

Reviews voor Service Express Review voor Service Express