A Great Company - werkgeversreview Director bij Service Express

5,0
1 aug 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

+Goals and KPIs are outwardly presented and can be accessed by anyone at anytime. +Employee's professional, personal and financial goals are top of mind and frequently discussed. +Customer Service is top notch >85 NSP score. + Global company. +Promotions are not handed out, they are earned by showcasing hard work and running after problems. This allows for your peers to be top notch and people you can count on. + There's a reason why so many companies do not get through the growth period that Service Express is going through - it's tough. We are doing things we have never done before. Challenges are knocking on our door left and right. It's the tenacity and transparency that will get us through. It's the unpopular decisions that we know are best. Each day is a learning opportunity and an opportunity to be better than yesterday.

Minpunten

I wouldn't consider these cons, but I will state this isn't the company for someone that doesn't embrace change. There are hard days, and for good reason. Each day we challenge our teams to be the best they can, to make mistakes, to learn from them, and to try again - even better than the last time.

Ontdek andere reviews over Service Express

5,0
9 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great place to work, great culture, reasonable pay.

Minpunten

Getting acquired by their competitor

4,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Minpunten

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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