Left to your own devices - werkgeversreview Anonieme werknemer bij ServiceNow

2,0
16 apr 2014
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

In the time I spent at ServiceNow it was apparent that people had great drive and determination to reshape their market and solutions.

Minpunten

I found that communication at the organization was abysmal, the senior management communication was good and clear but when it got down to those in the company there was confusion, lack of direction and lack of actionable initatives. Also I found that it was very hard to 'get going' in the company little guidance or mentoring available as such felt lost in the hubbub of it all and thus rapidly became demotivated.

Ontdek andere reviews over ServiceNow

5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Minpunten

- Hard to get remote position nowadays - Could have better pay

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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