One of the best sales environments I've ever worked in - werkgeversreview Account Executive bij ServiceNow

5,0
15 sep 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Customer focus is key. Many times customers are our very best salesperson. There is a cult like following from IT. Doing the right thing for our customers is always at the forefront of our minds. We have an incredible cloud infrastructure with almost 0 downtime. If you perform sales compensation is excellent. Also the stock units are a wonderful incentive.

Minpunten

Sometimes it is challenging to get out of the "IT SM" "service management" "HelpDesk" box. However in the six months I have been here I see more and more customers in bracing the everything as a service, system of engagement platform.The platform is very robust and can do almost anything therefore when someone asks what does ServiceNow do it can be challenging to define.

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5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Minpunten

- Hard to get remote position nowadays - Could have better pay

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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