Great place to work! - werkgeversreview Training Specialist bij ServiceTitan

5,0
7 jan 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The benefits, the snacks, and the employees are great! There’s a fair amount of travel, but they tell you that before hand, so there’s no surprise there. They function like how you’d expect a tech company would. They give you all the tools you need to be successful (co-workers, new technology, countless training resources, etc.) and the ability to really manager yourself.

Minpunten

It’s a high stress, high reward environment. At the same time, anything worth doing will have its challenges. You’re going to have some busy weeks, but if you’re looking at joining this company you’re probably already working in an environment that doesn’t pay well or is stressful. Work life balance is what you make it. If you’re efficient and embrace the work, you’ll have plenty of free time.

Ontdek andere reviews over ServiceTitan

5,0
3 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company great people great place

Minpunten

slow promotion path to where you wanna go

1,0
17 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really decent benefits regarding healthcare. The people on the teams themselves are great. Too bad they're stuck there right along-side you in a rough spot.

Minpunten

-Overwhelming amount of information to learn about a software that they keep adding more and more new features to. (Constantly, its unending, the software is so massive at this point its overwhelming to both customers and support.) -Pushing more and more AI creep. The new AI case assistant is going to take over the position soon, we're literally teaching it how to do our jobs and solve cases for us. It already knows how to do so, it's just getting fine tuned and we're the ones providing it info. -Management has no idea what they're doing and feels like they're constantly panicking and pushing harder for stats and metrics that feel rough and unreasonable. -No communication between major teams, leading to internal friction that leads to you wondering 'what do these other people even do around here' sort of mentality? -No room for upwards movement into the company, applied many times for positions and was kept where I was with replies of, "You weren't quite what we were looking for." -Armenian support seems to get treated far better than American Support staff. Getting extra holidays off while American Staff still have to work most holidays to begin with.

4
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