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A Strange Job - werkgeversreview Customer Success Guru bij Shopify

2,0

26 mei 2018

Customer success guru

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Good wage - Healthcare - Free cleaner every 2 weeks - Nice colleagues and management - No travel to work

Minpunten

- Misleading Job Description - Unreasonable methods of dealing with customers e.g. never allowed to put on hold. - Guru rating system with smileys is insanely flawed (may be removed by now) - A borderline cult work life

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5,0

2 jul 2026

Partnerships

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Amazing company with incredible product

Minpunten

None that I can think of

2,0

29 jun 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Minpunten

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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