Not Who They Say They Are - werkgeversreview Customer Success Guru bij Shopify

1,0
29 nov 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

* Some people love remote work * Really lovely co-workers * Decent benefits

Minpunten

TLDR Shopify is no longer the company they led us to believe. The promises that were made at the outset have been totally erased and are no longer even acknowledged if you inquire about the changes. Bullet point summary below. * management does not care about employee mental health * role will fundamentally change overnight with no context provided * have been repeatedly told to comply without questioning, chastised for voicing my opinion * opportunities for advancement are a total joke, with hundreds of applicants for a single role * pay is not on par with industry standard, and is not something they intend to improve * ongoing training is minimal regardless of features introduced * little to no job security * clear divide between product and support side of org - frontline support feels more like an outsourced call centre than an integrated part of the company * expected to support the entire internet as it pertains to business

Ontdek andere reviews over Shopify

5,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Minpunten

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2,0
29 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Minpunten

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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