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      Sixt

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      Reviews voor Sixt

      Benelux agent customerservice - werkgeversreview Customer Service Representative bij Sixt

      5,0
      23 apr 2025
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Working as an agent for Sixt in the Benelux market has been a rewarding experience. The company fosters a culture where human connection is valued, whether in assisting customers or collaborating with colleagues. There is a strong emphasis on teamwork, and managers encourage open communication, making it easier to address concerns and improve processes. Much different to what I am used to in my previous work at a callcenter. While fast-paced, the environment provides plenty of opportunities for personal and professional growth. Training programs and mentorship initiatives help me expand my skills, and career advancement feels accessible with dedication and initiative but I am only one year in. So far, I am really happy with my decision to start at Sixt.

      Minpunten

      There’s room for improvement in streamlining workflows, but overall, Sixt provides a dynamic setting for those who thrive in a customer-focused role. Not a con for me as I love going to the office and they make use of that presence effectively, but it’s a hybrid set-up but not fully remote (as some prefer). They are flexible when needed, as life happens.

      avatar
      Reactie van Sixt
      1y
      Dear employee, Thank you for your thoughtful and detailed review. We’re glad to hear how much you value the culture of human connection and open communication at SIXT — that’s exactly what we strive for. It’s also great to know that the Benelux team spirit and your professional growth journey are off to such a strong start. We’ll continue working on making our workflows even smoother and, of course, take your cake request seriously. Thanks for being part of the SIXT journey. Best regards

      Ontdek andere reviews over Sixt

      5,0
      3 jun 2026
      Business aquasition manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A lot of employee engagement

      Minpunten

      Base pay could’ve been better

      avatar
      Reactie van Sixt
      3w
      Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
      3,0
      1 apr 2026
      Senior branch manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      • Strong learning experience in business operations, especially P&L, pricing, and revenue growth • Opportunity to work with talented and driven colleagues • Clear performance structure with defined KPIs and bonus incentives • Fast-paced environment that builds resilience and management skills • Good exposure to leadership communication and corporate expectations

      Minpunten

      • High-pressure, top-down culture with constant focus on results • Middle management roles can feel unsupported despite high expectations • Disciplinary actions sometimes felt excessive for minor issues • Workplace culture included gossip and lack of professionalism at times • Limited coaching and development—more focus on outcomes than guidance • Bonus structure can be difficult to fully achieve due to split KPIs • Customer service metrics felt unrealistic to consistently control • Perception of over-policing performance (both under- and over-performance scrutinized) • Advancement expectations are aggressive; may not be ideal for those not seeking rapid promotion • Frontline employees appear prioritized over management support

      avatar
      Reactie van Sixt
      2mo
      Dear former employee, thank you for taking the time to share such a balanced and thoughtful review after your time with us in Los Angeles. We're glad to hear that you valued the learning opportunities, the talented colleagues, and the clear performance structure. At the same time, we take your concerns seriously – particularly around management support, coaching, and the fairness of our bonus and disciplinary structures. A high-performance environment should come with the right guidance and your feedback is valuable as we continue to develop a culture at Team Orange where both results and people matter. If you'd like to share more in confidence, feel free to reach out at talents@sixt.com. We wish you all the best in your next chapter. Best regards
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