Terrible... no good... very bad... bait and switch since day 1 - werkgeversreview Customer Service Representative (CSR) bij Star Group

1,0
5 jan 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None.... horrible company spent 2 years grinning and bearing all the supervisors. There was only one that cared. All the others horrid women. They are like drill Sargents watch hold times, watch wrap times, your late from lunch, your late back from break. The trainer was a damn nightmare, he is a a piece of work... he definitely thinks he is the owner of Petro. Watch out they all stick together. There is no longevity with this company people come and go constantly a revolving door. Super toxic. The stock holders and CEO needs to reevaluate the whole office and restructure as this place is definitely a laughing stock.

Minpunten

As I said in pros... NONE and now on to more cons. They work you like you are a owned by them they guilt you to change policies that fit the narrative of the day. Supervisors do not work, they just dictate what CSR do. They threaten you when they do the QA and so not meet the standards of the company when the dispatchers, techs, feild service supervisors, propane coordinators etc have zero company standards they speak how they want, and do whatever they want, and all CSR are treated like computer systems. Very horrible place. I became complacent and just stuck it out, but after 2 years I could not do complacent any longer. I quit, I could not take any longer.

Ontdek andere reviews over Star Group

5,0
13 sep 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great money great hours good***

Minpunten

Can’t say anything bad about it

3,0
23 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Office atmosphere, colleagues, 2-day hybrid schedule, training.

Minpunten

Work-life balance, turn over rate with new employees, bad pay structure.

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