Pluspunten
Supposedly you get to work from home besides coming in for a totally meaningless meeting that last hour with folks just rambling on about nothing. 4 day work week is standard for most in the industry but even the lowest paying companies pay four dollars more per hour.
Minpunten
Pay is horrendous I was paid like 15$ an hour with tons of experience and education (they supposedly gave me a pay bump, lol). Lucky, I had a well-paying job outside of there but many folks were living on 14-15$ per hour in a salaried position in Denver (I don't have a clue how). No real training program just throw you out there trying to catch up on the clients from the last RPC that left. Drive all over and constantly putting out fires. You do way more than would do at most case management style jobs that pay way more. They convinced me to hire on with the promise to work from home but realized the poor pay, low pay for Directors (37k to probably low 40K's at best) and a workload that is outrageous. I was wasting my time when my other job pays 32$ per hour with a workload nothing like this job. Benefits are worst I have seen and PTO is laughable, but you get to work from home and get to receive emails throughout your weekend. So many employees are super new which was the first warning sign and the place has been open for 30 years. Felt like I was in a Welfare to Work program as I heard complaints about money and folks shocked at how much people received in benefits like 40-50k per year was rich. If you're new to the field don't waste your time since so many other places pay a livable wage with one-third the workload. Heck, you can work at the Counties as a Child Support Specialist (very cookie-cutter straightforward) for 20$ an hour starting with wayyy better benefits. Direct Care like Children's hospital will pay you 10-15 more per hour starting, etc. If you like to be stressed, have a conversation about work all the time, enjoy a title while living at the poverty line but you got a cool title then you will like it. However, if you're like me and demand a real work/life balance, a livable wage and being part of the American Dream you will run far from this place. I wanted to something different during the day, but refuse to be stressed, underpaid and feeling anxious about going to work. I quit super fast and just picked an agency job for side work for like 24$ an hour until I decide what I want to do outside of my other job and screen these companies better. Once I saw the first paycheck I had no respect for the place or cared what they said or their deadlines. I would be daydreaming about just working for Lyft, stocking at Costco or store that gives a discount for the same pay during the day and not the twenty thousand different tasks they want you to do but never trained you to do. One last thing, if this is your only job it can inhibit your ability to negotiate higher wages once a future employer sees how much you're making at your current job. Good luck, but I would avoid this place with so many better places with better benefits and financial incentives.