Advanced support turned into flowcharts - werkgeversreview IT Help Desk/Remote Support Specialist bij Support.com

3,0
19 jun 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

work from home, decent pay, decent benefits.

Minpunten

went from providing advanced support to resolve business and home user problems to following a flowchart and providing zero support that was not covered on the flowchart.

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5,0
6 jul 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A great work from home job answering calls and helping customers.

Minpunten

Repeditive work can get old at times.

4,0
26 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Minpunten

The business product transitioned into a services related product. Not very exciting

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