Pluspunten
One of the friendliest places you'll ever work; wonderful people who are truly passionate about what they do. Everyone tries as hard as they can to get things done and do nice things for their customers. If you want to work at a very traditional retailer from the last century; focused on stores and a catalog then this is the place for you.
Minpunten
You read about companies like this in school, but never think they still exist. Too many people with their own opinions, everyone thinks their idea is the be all end all greatest thought ever. There is no coordination between departments, communication doesn't exist. The 2 things people say most often are "I don't know what's going on either" and "No one told me that". All the executives are hands on micro managers, acting like they need to do the job, can do the job, and their people are roadblocks. VP's are puffed up workers; meddling in just about everything that happens. Given the opportunity to go behind another execs back they will. Whichever one of the them speaks last gets what they want; unless the CEO chimes in too. No one is interested in learning anything, they just want to be right. There isn't much deep thinking; it's a silly crazy moving target.