T-Mobile is a best place to work. - werkgeversreview Customer Service Representative bij T-Mobile

5,0
24 apr 2009
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They have stated values and they live the values. They put the employee as number one and the customer is why. They recognize that we are the face/voice of T-Mobile so they invest in thier people. It makes me feel valued.

Minpunten

It is a very fast paced, high pressure job. We have tough metrics to meet. I understand why we have tough metrics because we know if we don't live up to those metrics we won't be successful as a company but there are days it is tough when the customers are often very unkind and hateful.

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5,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The Culture & the people

Minpunten

AE and Upper management Turnover

2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wireless service discount Decent vision insurance Co-workers

Minpunten

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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