Pros AND Cons - werkgeversreview Account Expert - Team of Experts bij T-Mobile

3,0
20 aug 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The environment is accepting, overall. Everyone works together and managers work with you to try and get better results - which boosts everyone’s results and translates to more money. Benefits are pretty good as well, great EAP program. Standout talent is recognized and rewarded and even if you can’t standout and be the absolute best, as long as you do your part, you will at least get bonuses and commissions. They also offer a great deal of schedule options to fit everyone’s lifestyle, at least with entry-level positions.

Minpunten

They do not offer sick days, it’s an attendance occurrence (even during Covid) and it also deducts from your PTO - which is fairly slow to accrue. Every employee has to clock and aux code on the computer to leave their desk or even work on another task - even going to the restroom, which makes it seem like you are just a number to management. Hybrid schedules are over-emphasized as being a privilege. The environment can seem very clique-ish at times. The interview process is very extensive and getting promoted is equally as difficult if not more so. For all of the tasks entry-level employees have to do on a daily basis, the base pay is average at best. Some of the metrics you are expected to meet can seemingly contradict one another.

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5,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

The Culture & the people

Minpunten

AE and Upper management Turnover

5,0
22 mrt 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Minpunten

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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Reactie van T-Mobile
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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