Expect to be monitor, a call center is a call center at the end of the day. - werkgeversreview Tier III PDA Representative bij T-Mobile

2,0
11 jun 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, benefits, and BENEFITS. At one point rewards and recognition. Having different teams to motivate self improvement. Lastly, the hours of business.

Minpunten

The emphasis on a day to day performance is to give it your all without being human at all. How can you take management seriously with numbers when they cannot even express a "TRUE" form of logic behind the actual volume of calls versus actual issues. Once this can be address logically, the company can be better than where it currently sits at. Desk sharing with one or more people, truly a nice way to become sick.

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5,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great benefits, great compensation, nice work life

Minpunten

none, sometimes sales pressure but normal

2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wireless service discount Decent vision insurance Co-workers

Minpunten

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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