none from my side, some people mention growth possibilities and opportunity to move to another project
Minpunten
terrible work environment, lies about working hours, work from home conditions, bonus, misinformation on every single step of the recruitment process, no support from managers, terrible communication from HR side, total control and surveilance
Reactie van TP
6mo
At Teleperformance we value a pleasant working environment so that all our employees feel at home and that they belong to the TP family. Therefore, we ask you to send us an email to (x) explaining what happened, so we can understand the situation and take any necessary steps. Thank you
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Minpunten
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.
Reactie van TP
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.