Great pay - HORRIBLE TRAINING (Insurance) - werkgeversreview Insurance Agent bij TP

2,0
10 jan 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, bonuses, game room, 2 large break rooms, food trucks for lunch, outside eating/smoking areas

Minpunten

both pre-licensing and 5+ weeks training did not help AT ALL, schedules are set so if you need to call out you have to find someone to take your shift but its kind of hard to because the environment you work in is not engaging with your other coworkers for you to be able to ask. Assigned breaks/lunches so the moment you step away from the phone to use the bathroom, check your phone, grab a snack, take a breather, etc. you're not getting paid

avatar
Reactie van TP
9y
We appreciate your candidness and thank you for bringing this to our attention. Our goal is to make sure our employees undergo extensive but fun training while enjoying the company of co-workers. We also follow certain policies to see to it our clients' customers' sensitive personal and financial information is secure.

Ontdek andere reviews over TP

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very accomplishing environment, I enjoyed speaking with customers.

Minpunten

Calls are back to back and you have to meet all metrics.

avatar
Reactie van TP
21h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reactie van TP
21h
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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