Fraud recruitment, and Teleperformance doesn't care! - werkgeversreview Data Entry Clerk bij TP

1,0
15 jun 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I wish I started the job.

Minpunten

There is a fraud/impersonator using Teleperformance's name, letter head, and reputation to scam individuals. They will use the app Telegram to conduct the hiring process. I was scammed more than $8000. I wrote to Teleperformance through their many outlets including LetsConnect and their "contact us" page. I was able to get a hold of an associate at the Virginia office by phone, who was then able to forward all emails and evidence to the appropriate office. It took more than eight extensive and detailed emails over a period of a month for HR to finally acknowledge there is a fraud/impersonator using their Company's name. However, there was no apology from their Company that this occurred, and no reassurance that their Company was going to take this matter seriously. I would say, apply to this Company at your own risk. They will assume no responsibility, and they won't care.

Ontdek andere reviews over TP

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very accomplishing environment, I enjoyed speaking with customers.

Minpunten

Calls are back to back and you have to meet all metrics.

avatar
Reactie van TP
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reactie van TP
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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