Pluspunten
none, I cannot see anything positive about this place.
Minpunten
they gave us 2 weeks "training" which could have been condensed into 2 days because there was so little actual training that it was beyond a joke, then straight onto the call floor. every single person in my training group looked like a rabbit in headlights. all of us have no idea what to do and my team leader conveniently took that day off. other TL's helped a little, but they go so tired of answering questions that they got tired of helping us. I have to admit that one or two people helped us a great deal, but there were so many people requiring help that they were overloaded. I feel physically sick at the idea of going to work, and the pay is appalling. I earned more as a waiter and as a dishwasher when i was 17.