Let's see - werkgeversreview Anonieme werknemer bij TP

3,0
30 sep 2015
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are some great people who work here, the pay is above average, fun spirit days. Lucrative monthly bonuses. Referral bonus.

Minpunten

Hmm, where to start. Mandatory overtime. You start with a schedule and they issue mandatory overtime. However, mandatory overtime has not ended since it was implemented. Advancement opportunities are there...if you're friends with someone higher up. Doesn't matter if you're one of the best employees with terrific numbers, if they don't personally like you, you're work will go unnoticed. No communication between the channels, takes months to get something resolved, and even if they say it's taken care of, it's not. Pointless attendance point systems that no one checks, you get invalid points which remain as a mark on your name even if everyone knows it's not supposed to be there.

avatar
Reactie van TP
9y
Thank you for the positive comments. Our goal is to see to it our employees enjoy their job and the company of their coworkers while being provided competitive income and incentives. Please share your feedback with us at http://bit.ly/TPHR-form. Thank you!

Ontdek andere reviews over TP

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very accomplishing environment, I enjoyed speaking with customers.

Minpunten

Calls are back to back and you have to meet all metrics.

avatar
Reactie van TP
22h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reactie van TP
22h
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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