Okay job, not career worthy. - werkgeversreview Customer Service bij TP

2,0
10 okt 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay is okay for the type of job.

Minpunten

My experience was very messy with the trainers fraternizating with the trainees. Also your benefits don't kick in until a year of employment (including vacation and PTO). The systems were always having issues so it was hard to learn and at times we were thrown into things we had no training on.

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Reactie van TP
9y
We appreciate your honest feedback and thank you for bringing this to our attention. We see to it our employees are given great benefits, trained well and given proper equipment and tools to be able to fully support and assist customers. Kindly give us a feedback at http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

Ontdek andere reviews over TP

5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Training is very helpful to employees

Minpunten

There is nothing bad about this company.

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Reactie van TP
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Minpunten

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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