Environment, Management & Policies - werkgeversreview Customer Service, Call Center bij TP

3,0
18 jan 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Management and team supervisors are mostly friendly, understanding, want to make our job fun. The trainers are good, with good energy & patience.

Minpunten

For me, they want too much competition between coworkers, tho not mean spirited, but very pushy to get specific results from every individual. I dislike forced competitions and the way supervisors have to enforce it. This is usual for the industry as a way to improve individual performance & how the company fares with its contractor. (In my case, AT&T wireless phone & connected devices). Additionally, the facility is just marginally kept clean & tidy, it needs more space for employee lockers & walkways, and the break room is less than minimally provided with good quality food options & supplies. One more: computers and chairs for workspaces have too many breakdowns & damage.

avatar
Reactie van TP
9y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Ontdek andere reviews over TP

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Minpunten

Nothing I can think of thats a con

3,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Minpunten

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle