Very satisfied - werkgeversreview CS Representative II bij TTEC

5,0
5 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Training and materials were fully provided, and working schedule was good and well balanced.

Minpunten

The career growth is not clear.

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Reactie van TTEC
5mo
Thank you for sharing your feedback and for being part of the TTEC team. We’re glad to hear you appreciated the training, materials, and balanced schedule. We also take your comments about career growth seriously — feedback like this helps us identify ways to provide clearer paths and support for our employees. We wish you continued success in your role.

Ontdek andere reviews over TTEC

5,0
6 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work Some insurance benefits Reasonable Pay

Minpunten

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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