Quit after the seasonal position - then find another job - werkgeversreview Anonieme werknemer bij TTEC

2,0
20 okt 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You get paid money Employees will work to keep you in a project if it suddenly fails You can register to get time off (at times) You get to work at home

Minpunten

The rules for being a good employee change all the time, usually overnight The tools you use to work break almost all the time Asking for help is usually met with disdain (if it is provided at all) No way to advance up the company quickly (have to work for the company for 6+ months, then pray a full-time position falls in your lap) Help Desk agents are almost certain to download items to your computer for a quick fix and blame you for the decision to let them do it Getting help from other departments is always a 'pass the buck' situation where no one wants to take responsibility for any problem - especially if it's under their department description to solve. You get paid less for being in a temporary work position than being a part-time employee, causing major drop-off after temp season Woefully discourage to work overtime, since any time over the work limit is not counted - at all Takes far too much multi-tasking to do a minimum-wage job (e.g. have to talk to people on company chat while speaking to (usually irate or 'busy') customer while navigating 3-4 different programs which will most definitely either lag or stop working on a regular basis) Working at home feels like being in a prison of your own design - having callers yell at you while your in your home never feels good Team Leaders in chat will do nothing but

avatar
Reactie van TTEC
9y
I'm sorry your experience with TeleTech wasn't so great. As a company, we are committed to providing employees with the best tools, technology and work environment to make their jobs as efficient and enjoyable as possible. All these changes that are happening right now are geared towards a positive change in company culture and business needs. Thank you for your review. We will do what we can to provide a smoother transition moving forward.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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