Banking - Deposit Service Representative - werkgeversreview Deposits Member Service Representative bij TTEC

1,0
16 jan 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A/C in summer and heat in winter in the building, benefits for full-time employees only, a cafeteria with okay food selection at okay prices, high priced vending machines available

Minpunten

This call center company offers no benefits to part-time workers, pays wages below the federal poverty guidelines in the majority of their positions in Springfield Missouri, and hires supervisors with no people skills. Poor equipment: computers that crash & headsets that you can not hear with. Regarding the Banking line of business: No appeals process in place for the employee regarding Member Satisfaction Survey's. The employee is always wrong and told "I am sure there was something else your could have done/said."

avatar
Reactie van TTEC
9y
Thank you for the review. We apologize that your experience with TeleTech hasn't matched our reputation as a great company to work at. We do try our best to offer as much as we can to the compensation and benefits of different types of employment. If you feel that the offer did not match your qualifications, I hope you were able to consider our other openings. We do realize that the system can be challenging at times, and we're working on it. Thank you once again for your feedback, it is very helpful for the company's overall improvement.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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